Yes, you can cancel United flights and potentially get a refund, depending on the type of ticket you purchased and the timing of your cancellation. United Airlines offers different fare classes, and the eligibility for a refund varies accordingly. If you purchased a refundable ticket, you are generally entitled to a full refund upon cancellation. Refundable fares are more expensive, but they provide the most flexibility. For non-refundable tickets, United usually issues a travel credit instead of a cash refund, which can be used for future travel within 12 months of the original booking date.
If you cancel a non-refundable ticket within 24 hours of booking and your departure is at least 7 days away, you are eligible for a full refund under United’s 24-hour flexible booking policy. Basic Economy tickets, however, are usually non-changeable and non-refundable unless they fall under the 24-hour policy. In cases of flight cancellations by United or significant schedule changes, passengers are often entitled to a refund regardless of the fare type.
To initiate a cancellation or refund, you can visit United’s official website, log in to “My Trips,” and follow the cancellation process. Alternatively, you can call United Airlines customer service at 1-877-827-8493 for assistance with your refund request. Refunds for credit card purchases typically take 7 business days, while cash and check transactions may take up to 20 business days.
In special situations like medical emergencies, bereavement, or military orders, United may offer exceptions or waivers, but documentation will likely be required. To avoid cancellation fees and to understand your refund options thoroughly, it’s important to read the fare rules at the time of booking. Always consider travel insurance for added protection, especially for international or high-cost trips. For direct support, call United Airlines at 1-877-827-8493.