Yes, Royal Jordanian does provide refunds under certain conditions. If you’ve booked a flight with Royal Jordanian and need to cancel, you may be eligible for a refund depending on the fare rules of your ticket. Fully refundable tickets are eligible for a complete refund with no penalty, while non-refundable fares may only be refunded under specific circumstances such as medical emergencies, bereavement, or flight cancellations initiated by the airline. In cases where Royal Jordanian cancels your flight or significantly alters the schedule, you are entitled to a full refund regardless of your ticket type.

Passengers can request a refund through the original booking source—whether it was the airline’s website, a travel agent, or a third-party platform. For online bookings made directly through Royal Jordanian’s official website, refund requests can be submitted through their “Manage Booking” portal. It is important to review the fare conditions before making a request, as some special fares may involve cancellation charges or may be non-refundable altogether. Taxes and airport fees are generally refundable, even on non-refundable tickets.

The refund process may take up to 7–20 business days, depending on the mode of payment and the nature of the request. For more immediate assistance, travelers are encouraged to contact Royal Jordanian customer service directly. You can call Royal Jordanian at 1-877-827-8493 for personalized support, to check your eligibility, or to process your refund over the phone.

It is always recommended to carefully read the airline’s cancellation and refund policy before finalizing any booking. Additionally, purchasing travel insurance can offer extra protection in case unforeseen events impact your travel plans. With transparent policies and supportive customer service, Royal Jordanian strives to accommodate passengers’ needs while ensuring fair procedures for ticket cancellations and refunds.