If you need to file a claim with Aeromexico, the process is designed to be straightforward and accessible. Whether you've experienced a delayed flight, lost baggage, damaged luggage, or any other service-related issue, Aeromexico allows you to initiate a claim online or through their customer service center. To begin, gather all necessary documents such as your boarding pass, baggage tags, and receipts for any expenses incurred. Then, visit the official Aeromexico website and navigate to the “Customer Service” or “Claims” section. There, you will find a form to submit your claim. Ensure that you provide all relevant information accurately, including flight details, ticket number, and a detailed explanation of the issue. If you are dealing with lost or delayed baggage, you may be asked to complete a Property Irregularity Report (PIR) at the airport or online. For urgent matters or additional assistance, you can also call Aeromexico’s customer service at 1-877-827-8493. Their representatives are available to help you track the status of your claim, guide you through the documentation process, and answer any related questions. Claims typically take several days to process, depending on the complexity of the issue and the documentation provided. It is important to file your claim as soon as possible—ideally within 7 days for damaged luggage and within 21 days for delayed baggage. Keep copies of all documents submitted and monitor your email for updates. In some cases, Aeromexico may offer compensation in the form of vouchers, reimbursements, or other remedies depending on the nature of your claim. For the most efficient resolution, be clear, concise, and cooperative throughout the process. Whether filing online or over the phone at 1-877-827-8493, Aeromexico strives to handle each case with attention and care to ensure customer satisfaction.