Additionally, Aeromexico adheres to the 24-hour cancellation policy, which allows passengers to cancel their booking within 24 hours of purchase (as long as the ticket was booked at least 7 days before departure) for a full refund, regardless of fare type. This policy is ideal if you change your mind soon after booking.
Refunds can be requested online through Aeromexico’s website or by calling their customer service number. For personalized support or assistance with cancellation and refund policies, you can contact Aeromexico at 1-877-827-8493. This number connects you to their customer service team who can help review your ticket conditions, initiate a refund, or provide travel credit options based on your situation.
It’s important to carefully review the fare conditions at the time of booking and to keep all confirmation emails or receipts. In the case of unforeseen events, such as illness or emergencies, Aeromexico may offer more flexible options, though documentation may be required. Always check the latest airline policies before making changes to your reservation.