Lufthansa’s 24-hour rule provides passengers with added flexibility and peace of mind when booking flights. Under this policy, Lufthansa allows travelers to cancel or modify their flight booking within 24 hours of purchase without incurring any cancellation or change fees, regardless of the fare type. This rule applies only if the booking was made at least 7 days before the scheduled departure date. It’s particularly beneficial for those who book impulsively or need to make quick adjustments due to changing plans.
When you cancel a Lufthansa flight within 24 hours of booking, you’re eligible for a full refund, which is processed to the original form of payment. The 24-hour rule is valid for both domestic and international flights booked through official Lufthansa channels, including their website, customer service number, or ticket counters. However, if the booking is made through a third-party travel agency or website, the policy may vary depending on the terms set by that agency.
To initiate a cancellation or change within this 24-hour window, you can log in to your booking via Lufthansa’s “My Bookings” portal or contact Lufthansa customer service directly at 1-877-827-8493. It’s important to act swiftly, as the cancellation must be completed within 24 hours of the original booking time to qualify for a full refund.
Keep in mind that while the 24-hour policy offers a full refund, certain optional services such as seat selection or extra baggage fees may not be refundable, depending on Lufthansa’s service-specific refund terms. Therefore, always review the complete fare conditions before booking. Overall, the Lufthansa 24-hour rule provides a valuable grace period to travelers, ensuring flexibility and minimizing financial risk when plans are uncertain or change suddenly.