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In such 24-hour cases, AeroMexico complies with U.S. Department of Transportation rules, offering a full refund to the original form of payment. Outside of this grace period, passengers with non-refundable tickets may receive a credit voucher instead, which can be used toward future travel with the airline+1-(877-827-8493).

Refund processing usually takes 7–10 business days, depending on your payment method. If your flight was canceled by AeroMexico due to operational issues, weather, or government restrictions, you're generally entitled to a full refund regardless of ticket type+1-(877-827-8493).

In cases involving medical emergencies, jury duty, or family bereavement, AeroMexico may grant refunds on a discretionary basis with appropriate documentation. These exceptions are handled individually by the airline’s support team, who can be reached at +1-(877-827-8493).

When booking your ticket, it’s essential to read the fare rules carefully. The refund conditions are clearly mentioned during the checkout process. Travelers are strongly advised to purchase travel insurance if there's any chance plans might change. AeroMexico aims to accommodate customers fairly, but the refund rules can be strict based on the fare you select.