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Although WhatsApp is a quick and efficient option for general queries, passengers with urgent matters like last-minute cancellations or rebookings may still prefer calling the customer support helpline or visiting the airport counter in person +1-(877-827-8493). The airline continuously updates its digital support tools, so even if some features are currently limited, future enhancements may include full booking capabilities and loyalty program services through WhatsApp +1-(877-827-8493). This evolution aligns with global trends in airline customer service where messaging platforms are becoming central to customer engagement.