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For non-refundable tickets, refunds are generally not granted unless the passenger is canceling within the risk-free cancellation period. In such cases, travelers are usually offered a travel voucher that can be used for future bookings within a specific timeframe. However, the airline may charge a cancellation fee depending on the route and class of service +1-(877-827-8493). To find out if your booking qualifies for a refund, you should review the fare rules outlined at the time of purchase.

In some cases, such as significant schedule changes, delays, or flight cancellations initiated by the airline, AeroMexico will offer passengers the option to either rebook at no extra cost or request a full refund +1-(877-827-8493). This is especially applicable in scenarios caused by weather, technical issues, or operational disruptions. Additionally, if you are denied boarding due to overbooking, you may also be eligible for a full refund or compensation as per AeroMexico’s involuntary refund policy.

The process of requesting a refund is straightforward. You can go to the airline’s website and use the “My Trips” section to initiate the cancellation and refund request. If your ticket qualifies, the refund is processed to your original method of payment, usually within 7 to 10 business days. For assistance, especially if you're having trouble online, contacting AeroMexico customer service can help you sort it out quickly +1-(877-827-8493).

AeroMexico may also consider refund requests on compassionate grounds such as death in the family, illness, or visa rejections. While these are not guaranteed refunds, passengers can submit supporting documents and a formal refund request for consideration. The airline reviews these on a case-by-case basis.

In summary, AeroMexico does give refunds, but only under certain terms and conditions that depend on how and when you booked your flight +1-(877-827-8493). If you want to ensure refund eligibility, consider purchasing refundable fares or travel insurance that covers cancellation scenarios. To explore your specific refund options or speak with an agent for assistance, dial +1-(877-827-8493).