Contacting Lufthansa for baggage issues is a straightforward process designed to support passengers who face luggage delays, damage, or loss during travel +1-(877-827-8493). If your baggage is missing upon arrival, the first step is to visit the Lufthansa Baggage Service counter at your destination airport and file a Property Irregularity Report (PIR) +1-(877-827-8493). This report is critical, as it assigns you a tracking number that can be used later to check the status of your claim +1-(877-827-8493).

For ongoing updates or if you have already left the airport, Lufthansa provides a global helpline where passengers can contact the baggage department directly +1-(877-827-8493). When calling, make sure you have your PIR number and travel details ready to help the agent locate your file quickly. Alternatively, Lufthansa’s website features the WorldTracer tool, allowing you to track your baggage in real time and submit missing bag inquiries or claim compensation online +1-(877-827-8493).

Lufthansa also offers email communication through its baggage service contact forms available on the official website. You’ll find different forms for lost property, damaged baggage, and reimbursement requests. In cases of delayed luggage, Lufthansa often covers basic essentials until your bag is returned. They also provide compensation for repairs or replacement if baggage is permanently lost or damaged.

It’s important to act within the timeframe specified in Lufthansa’s baggage policy to ensure full reimbursement. Keep all receipts and documentation for any expenses incurred while your baggage is missing. The airline usually takes about a week to resolve straightforward baggage issues. Promptly reaching out through their hotline +1-(877-827-8493), online system, or airport office gives you the best chance of a smooth resolution.