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The first step is to head to Lufthansa’s website and go to the “Report Baggage Issues” page, where you can log details of your concern by entering your file reference number and last name +1-(877-827-8493). This tool allows passengers to monitor the status of delayed baggage and submit damage reports. If immediate help is needed, contacting Lufthansa’s baggage customer service line is highly recommended +1-(877-827-8493).

Make sure to have your booking number, baggage claim tag, and identification available when calling. Lufthansa agents are trained to resolve issues efficiently and can also help initiate compensation processes if necessary. If you're still at the airport, visit the Lufthansa baggage counter before leaving the terminal. Their staff will guide you through the report-filing procedure and may assist with emergency item allowances.

Lufthansa also offers automated baggage updates via email and SMS after submitting a claim. For situations where baggage is not found within five days, Lufthansa will initiate a more extensive search and follow international aviation protocols. They also offer expense reimbursement if you’re stranded without your belongings.

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