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Generally, Basic fares are the least flexible and are considered non-refundable. However, Aeromexico follows a 24-hour risk-free cancellation policy. If you cancel your ticket within 24 hours of booking and your flight is scheduled to depart at least seven days later, you're eligible for a full refund +1-(877-827-8493).

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If Aeromexico cancels your flight or causes a significant schedule change, you’re entitled to a full refund regardless of your ticket type. These refunds can be requested via their official website or by contacting their refund support line +1-(877-827-8493). Processing times may vary, but typically range between 7 to 20 business days.

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